Hi-Lon Glass Services Ltd.
  • SERVICES
    • Inspections
    • Windows
    • Glass and Mirror Installation
    • Glass and Mirror Cut to Size
    • Screen Repair/Replacement
    • Doors
    • Parts
    • Weatherstripping
    • Custom orders
  • PURCHASE
  • property Management
  • Testimonials
  • Careers
  • contact

REQUEST
SERVICE

905-451-9938

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  • Roto Operator Folding Handle, White

    Roto Operator Folding Handle, White

    $34.50
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  • Roto Operator Front Mount Dual 9" Arm w/ Plastic Pivot Shoe, Silver

    Roto Operator Front Mount Dual 9″ Arm w/ Plastic Pivot Shoe, Silver

    $172.50
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  • Roto Pro Drive Operator Folding Handle, White

    Roto Pro Drive Operator Folding Handle, White

    $54.00
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  • Roto Surface Mount Awning Bracket

    Roto Surface Mount Awning Bracket

    $44.55
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  • Roto X-drive Awning Operator, White

    Roto X-drive Awning Operator, White

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  • Steel Sash Operator Limited To 4" Opening, Bronze LH

    Steel Sash Operator Limited To 4″ Opening, Bronze LH

    $53.88
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  • T-Crank Window Handle

    T-Crank Window Handle

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  • Truth - Stud Bracket RH

    Truth – Stud Bracket RH

    $3.48
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  • Truth Awning Operator 16.25" Arm, White

    Truth Awning Operator 16.25″ Arm, White

    $89.81
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  • Truth Awning Operator 9.5" Arm w/ Plastic Pivot Shoe LH

    Truth Awning Operator 9.5″ Arm w/ Plastic Pivot Shoe LH

    $36.04
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  • Truth Detachable Lever Lock 23.25", White

    Truth Detachable Lever Lock 23.25″, White

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  • Truth Dual 10.5"/ 3.75" Arm Operator LH

    Truth Dual 10.5″/ 3.75″ Arm Operator LH

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  • Truth Dual Arm Low Profile Operator w/ Plastic Pivot Shoe, White LH

    Truth Dual Arm Low Profile Operator w/ Plastic Pivot Shoe, White LH

    $106.92
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  • Truth Dual Arm Operator LH

    Truth Dual Arm Operator LH

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  • Truth Dual Arm Operator RH

    Truth Dual Arm Operator RH

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  • Truth Dyad  Arm Operator, White RH

    Truth Dyad Arm Operator, White RH

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  • Truth Dyad Arm Operator, White LH

    Truth Dyad Arm Operator, White LH

    $86.83
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    Truth Dyad Arm Operator, White LH

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  • Truth Encore Tango Folding Handle & Cover, Black LH

    Truth Encore Tango Folding Handle & Cover, Black LH

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  • Truth Encore Tango Folding Handle & Cover, Black RH

    Truth Encore Tango Folding Handle & Cover, Black RH

    $23.98
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  • ABOUT|
  • SERVICES|
  • PURCHASE|
  • CAREERS|
  • CONTACT

16 Bram Court
Brampton, Ontario L6W 3R6
905-451-9938
Orders@hi-longlass.com

Hours of Operation
Monday-Thursday 8:30am-5:00pm
Friday 8:30am-4:30pm

POSITION TITLE
Glazier / Window and Door Installer

RESPONSIBILITIES
• Cut glass, mirror, and products to size
• Take accurate measurements using an imperial tape measure.
• Install glass, screens, windows, thermal units, patio doors and steel doors with attention to details.
• Install hardware for windows and doors.
• Perform installation of weather-stripping and caulking on windows.
• Uphold and enforce Hi-Lon company rules and procedures.
• Perform informal workplace inspections daily.
• Correct any substandard or unsafe conditions.
• Supervise and mentor Glazier Apprentices.
• Provide excellent customer service.
• Other duties as assigned.

REQUIREMENTS
• Effective time management, prioritization, and multi-tasking skills to meet deadlines.
• Energetic, self-motivated, and results oriented.
• Team player who is both flexible and adaptable.
• A valid driver’s license.
• An acceptable driver’s abstract.
• An acceptable criminal records check.
• A minimum of three years' experience in the Glazing industry
• Able to do heavy lifting (50lbs)
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POSITION TITLE
Glazier Apprentice

RESPONSIBILITIES
• Ensure a safe and tidy work area.
• Carry tools to and from work sites.
• Assist with cutting glass, products to size.
• Take accurate measurements using an imperial tape measure.
• Assist in the installation of glass, screens, windows, thermal units, patio doors and steel doors with attention to details.
• Assist in the installation of hardware for windows and doors.
• Perform installation of weather-stripping and caulking on windows.
• Uphold Hi-Lon's company rules and procedures.
• Provide excellent customer service.
• Other duties as assigned.

REQUIREMENTS

• Effective time management, prioritization, and multi-tasking skills to meet deadlines.
• Energetic, self-motivated, and results oriented.
• Team player who is both flexible and adaptable.
• A valid driver’s license.
• An acceptable driver’s abstract.
• An acceptable criminal records check.
• Able to do heavy lifting (50lbs).

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POSITION TITLE
Client Service Representative

JOB DESCRIPTION
The Client Service Representative we are seeking will be able to manage client relationships and provide customer support.   The Client Service Representative will support business goals by ensuring clients receive exceptional service.  To achieve success in this role, the candidate will be comfortable partnering with top Property Management companies throughout the Greater Toronto Area. Excellent written and oral communication skills are a must. The CSR will need to be able to know how to customize the support provided based on the client’s individual needs.

RESPONSIBILITIES AND DUTIES  

• Initiate service requests by collecting pertinent information from the clients, generating work orders, and updating internal database.
• Provide prompt responses to all incoming calls and emails.
• Provide customers with accurate information. Order statuses, service date(s), and pricing inquiries are all examples of queries.
• Manage service failures and be aware of when to escalate issues with management.
• Update the internal database continuously to guarantee that appropriate communication is recorded.
• Act as a liaison between our employees and our clients.
• Collaborate well with different teams within the business to maintain high standards of customer service.
• Additional duties as assigned.

REQUIREMENTS  
• Minimum college education required.
• Previous office and client management experience is required.
• Excellent written, listening and oral communication skills are a must.
• Excellent coordination skills needed.
• Extremely detail-oriented and well organized.
• Comfortable with Microsoft Office.
• Able to work in a fast-paced environment.

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POSITION TITLE
Fabricator

RESPONSIBILITIES
• Fabricate materials for production. Examples include screen doors, window screens, and window sashes.
• Cut material for orders. Glass, metal, vinyl, wood, and stops are just a few examples.
• Utilize both manual and power tools. Such as a table saw and chop saw.
• Use a tape measure to accurately measure the materials.
• Install hardware onto screens, windows, and doors.
• Carry out receiving and shipping tasks. Such as receiving inventory, sorting it, and labelling it.
• Pickup orders and supplies, from our vendors.
• Other warehouse duties, as required.

REQUIREMENTS
• Able to lift 50 lbs.
• Willingness to learn and accept instruction.
• Excellent time management skills.
• Punctual and have reliable attendance.
• Valid "G" Driver's license with an acceptable driver's abstract.

WHAT WE OFFER
• Mobile for work.
• Uniforms
• On-site parking
• Group benefits (including medical, dental and vision)
• Employee assistance program
• Overtime
• Annual bonuses
• Paid training.

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